TDX Technician Training

Contains various guides and videos on how to use TeamDynamix from a technicians point of view.

Categories (2)

Using Reports

This category contains articles related to the reporting capabilities available within TeamDynamix.

Ticketing

Topics related to Ticketing

Articles (7)

Pinned Article Facilities Technician Refresher Training (1/09/24)

Power Point Deck containing screenshots on common technician tasks.

Desktop/Dashboards
-Using pre built Templates
-Creating New Desktop/Dashboard
Finding Tickets
-Search if ticket # is known
-Using Filter to find tickets
Updating Tickets
-Change Status
-Assigning/Reassigning Tickets
-Closing Tickets
Overview of Facilities Knowledge Base

[Video] TDX Facilities Team Lead Training 6/06/23

Facilities Team Lead training held on 6/06/23.

TDX Facilities Training Screenshots

Topic's such as Navigating Desktop Templates, Creating a new ticket, Updating Tickets, Closing Tickets, Using Filter to find tickets

Registering for the TeamDynamix Client Portal

The TeamDynamix Community is an area for all TeamDynamix clients to connect and share ideas. It contains many videos, articles, event information, API documentation, and release notes.
Registering will give you access to all of this information and provide access to the TeamDynamix Client Portal.