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Knowledge Base
TDX Technician Training
TDX Technician Training
Contains various guides and videos on how to use TeamDynamix from a technicians point of view.
Categories (2)
Using Reports
This category contains articles related to the reporting capabilities available within TeamDynamix.
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Ticketing
Topics related to Ticketing
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Articles (8)
Pinned Article
Facilities Technician Refresher Training (1/09/24)
Power Point Deck containing screenshots on common technician tasks.
Desktop/Dashboards
-Using pre built Templates
-Creating New Desktop/Dashboard
Finding Tickets
-Search if ticket # is known
-Using Filter to find tickets
Updating Tickets
-Change Status
-Assigning/Reassigning Tickets
-Closing Tickets
Overview of Facilities Knowledge Base
Pinned Article
NEW - Mobile App Demo
Demo of the new TD Mobile App
[Video] TDX Facilities iPad Training
[Video] TDX Facilities Team Lead Training 6/06/23
Facilities Team Lead training held on 6/06/23.
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TDX Facilities Training Screenshots
Topic's such as Navigating Desktop Templates, Creating a new ticket, Updating Tickets, Closing Tickets, Using Filter to find tickets
Training guides for TDAdmin/TDNext users of TDX (Source:TDX Solutions Portal)
Registering for the TeamDynamix Client Portal
The TeamDynamix Community is an area for all TeamDynamix clients to connect and share ideas. It contains many videos, articles, event information, API documentation, and release notes.
Registering will give you access to all of this information and provide access to the TeamDynamix Client Portal.
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Popular Articles
Hydration Station/Bottle Filling Station Filter Status Indicator / Filter Replacements
Resident Locked out of Dorm Room
Training guides for TDAdmin/TDNext users of TDX (Source:TDX Solutions Portal)
Laundry Machine Repairs/Report a Broken Washer or Dryer
[Video] TDX Facilities Team Lead Training 6/06/23
Recent Articles
Laundry Machine Repairs/Report a Broken Washer or Dryer
Campus Town Maintenance and Work Order System
Vending Machine Issues
Residential Lock Changes & Related Key Requests
Hydration Station/Bottle Filling Station Filter Status Indicator / Filter Replacements
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