TDX Facilities Training Screenshots

Open the Power Point attachment to view screen shots

Presentation contents:

▪Brief TeamDynamix (TDX) Overview

▪Accessing TDX

▪Navigating Desktop Templates

▪Creating a new ticket (used if someone contacts you directly via email or phone)

▪Updating Tickets

–Change Status

–Assigning/Reassigning Tickets

–Closing Tickets

▪Creating/Updating Tasks

▪Finding Tickets

–Search if ticket # is known

–Using Filter to find tickets

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Article ID: 153149
Wed 7/26/23 11:36 AM
Mon 10/30/23 9:57 AM