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    Facilities Technician Refresher Training (1/09/24)
    Power Point Deck containing screenshots on common technician tasks.

    Desktop/Dashboards
    -Using pre built Templates
    -Creating New Desktop/Dashboard
    Finding Tickets
    -Search if ticket # is known
    -Using Filter to find tickets
    Updating Tickets
    -Change Status
    -Assigning/Reassigning Tickets
    -Closing Tickets
    Overview of Facilities Knowledge Base