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Service Catalog

Categories (15)

For students with anything OTHER than account issues.
To report issues with the equipment in media equipped classrooms or meeting rooms. To view a list of media equipped rooms and available resources please visit the Media & Technology Support Services home page -
Services related to account management and information such as password resets, PAWS ID retrieval, account creation, shared folder access and more
For issues with the use of the Blackboard system, or issues relating to Blackboard accounts.
Issues relating to television service and hardware in student residences.
Email, Calendar, Groups and so forth. Also for ListServs
Desktops, laptops, printing and other computer hardware requests and issues. NOT for use by students.
For use by Human Resources personnel ONLY.
For issues with the student (not teaching) computers and printers in labs
Issues relating to the various campus networks, both wired and wireless.
For issues relating to the use of campus standard software
Phones, Voicemail, Fax Machines and Speakerphones.
Training on campus standard software (MS Office, G-Suite, etc)

Services (1)

Center for Institutional Research Request

The Office of Institutional Effectiveness reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project CIE may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from CIE are bound by FERPA regulations to protect student confidentiality.