Popular Services

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

If your need doesn't seem to fit any of the other categories, select this.

For requesting a new telephone line and downloading the appropriate form to submit.

For questions or issues relating to software not listed above.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

Request the addition or removal of site access for individual web content editor accounts.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

If you are having issues with the Google 2-Step Verification settings.

For Faculty & Staff to request a new generic account

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

Having a problem with your printer? Let us know.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For assistance setting up the VPN client on a workstation.

For issues with hardware other than what's listed on this page

Typically used for WordPress issues that require immediate assistance (such as broken webpages, copyright material, etc.).

For issues relating to our internally developed web based solutions.

Request PAWS access for Staff

Request that IT create a new R: Drive for you.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For assistance with accessing network share drives via VPN

To request the creation of a new Google Shared Drive

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

For issues with or questions concerning Gmail.

For use if there are problems with your voicemail account.