Popular Services

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

If your need doesn't seem to fit any of the other categories, select this.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

If you are having issues with the Google 2-Step Verification settings.

Can't find your ID number? We can help.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

For Faculty & Staff to request a new generic account

For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For questions or issues relating to software not listed above.

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

For issues with hardware other than what's listed on this page

Having a problem with your printer? Let us know.

For any issues relating to the digital signage and dining hall menu displays located throughout campus.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

For requesting a password reset (personal, departmental, group, etc)

Request the addition or removal of site access for individual web content editor accounts.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

For issues with or questions concerning Google Drive.

For issues regarding the functioning of lab printers.

For assistance with accessing network share drives via VPN