Popular Services

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

If your need doesn't seem to fit any of the other categories, select this.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

If you are having issues with the Google 2-Step Verification settings.

For issues with hardware other than what's listed on this page

Request PAWS access for Staff

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For requesting a new telephone line and downloading the appropriate form to submit.

Having a problem with your printer? Let us know.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

For any issues with your computer monitor/display

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

Request the addition or removal of site access for individual web content editor accounts.

Request this service if you experience problems using or logging into the WebCheckOut system

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For issues with or questions concerning Gmail.

For assistance setting up the VPN client on a workstation.

For Faculty & Staff to request a new generic account

For issues relating to our internally developed web based solutions.

For questions or issues relating to software not listed above.

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

For reporting a need of either paper or toner in a lab computer.

To recover files deleted or otherwise lost from your R: or H: drives

For issues with or questions concerning Google Drive.