Popular Services
If your need doesn't seem to fit any of the other categories, select this.
For issues related to the PAWS system that relate to logging-in or the accessibility of the site.
You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.
For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.
Request the addition or removal of site access for individual web content editor accounts.
If you are having issues with the Google 2-Step Verification settings.
The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/
This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)
Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?
For any issues relating to the digital signage and dining hall menu displays located throughout campus.
Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)
To request the creation of a new Google Shared Drive
For questions or issues relating to software not listed above.
For requesting a new telephone line and downloading the appropriate form to submit.
To request that someone come to check whether or not a specific data jack is working
For issues with or questions concerning Google Drive.
For issues with hardware other than what's listed on this page
To request that we service a physically non-functional campus telephone.
For connection issues relating to the wired (plug in) campus network
For issues with or questions concerning the user of any components of Google Workspace not listed in other services
To request the installation of specialized software in an office or lab.
For problems related to connecting to the WiFi