Popular Services

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

If your need doesn't seem to fit any of the other categories, select this.

If you are having issues with the Google 2-Step Verification settings.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

Having a problem with your printer? Let us know.

For any issues relating to the digital signage and dining hall menu displays located throughout campus.

Request the addition or removal of site access for individual web content editor accounts.

Can't find your ID number? We can help.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For issues with or questions concerning Google Drive.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

For questions or issues relating to software not listed above.

To request the creation of a new Google Shared Drive

For issues regarding the functioning of lab printers.

To request that someone come to check whether or not a specific data jack is working

For questions or problems regarding your operating system, whether Microsoft Windows or Mac OS

For issues with or questions concerning Gmail.

For assistance setting up the VPN client on a workstation.

For issues relating to our internally developed web based solutions.

For use if there are problems with your voicemail account.

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.