Popular Services

If you are having issues with the Google 2-Step Verification settings.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

If your need doesn't seem to fit any of the other categories, select this.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

To request the creation of a new Google Shared Drive

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

Can't find your ID number? We can help.

Request the addition or removal of site access for individual web content editor accounts.

For assistance setting up the VPN client on a workstation.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

To request a firstname.lastname@tcnj.edu email alias.

For questions or issues relating to software not listed above.

For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.

Request PAWS access for Staff

For issues with hardware other than what's listed on this page

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

For assistance with accessing network share drives via VPN

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

For any issues with your computer monitor/display

Use to request or modify an employee's Human Resources security roles for the Oracle Cloud.

For issues with or questions concerning Google Groups.