Popular Services

If your need doesn't seem to fit any of the other categories, select this.


You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.


For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.


For questions or issues relating to software not listed above.


Having a problem with your printer? Let us know.


If you are having issues with the Google 2-Step Verification settings.


For issues with hardware other than what's listed on this page


For issues related to the PAWS system that relate to logging-in or the accessibility of the site.


For assistance with accessing network share drives via VPN


This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)


For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.


For assistance setting up the VPN client on a workstation.


To request the creation of a new Google Shared Drive


Request PAWS access for Staff


Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?


For users who can log in, but one or more network drives isn't showing up.


Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)


For issues regarding the functioning of lab printers.


Request the addition or removal of site access for individual web content editor accounts.


For issues with or questions concerning Google Groups.


If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.


For issues relating to our internally developed web based solutions.


For any issues relating to the digital signage and dining hall menu displays located throughout campus.


To request that we service a physically non-functional campus telephone.