Popular Services
For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.
If your need doesn't seem to fit any of the other categories, select this.
If you are having issues with the Google 2-Step Verification settings.
You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.
This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)
For assistance with accessing network share drives via VPN
For requesting a new telephone line and downloading the appropriate form to submit.
For questions or issues relating to software not listed above.
The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/
Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?
For issues with hardware other than what's listed on this page
To request the removal of a no longer needed telephone.
To request training for classroom and meeting room equipment.
When your password isn't working with one or more TCNJ services
To request the creation of a new Google Shared Drive
For issues related to the PAWS system that relate to logging-in or the accessibility of the site.
Can't find your ID number? We can help.
You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.
For issues relating to the functioning or uses of the Canvas system
Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)
Not a current Faculty, Staff or Student, but need to ask a question? This is the place.