Popular Services
For use by hiring managers to complete before a new employee's start date.
If your need doesn't seem to fit any of the other categories, select this.
For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.
You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.
Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)
For Faculty & Staff to request a new generic account
Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?
If you are having issues with the Google 2-Step Verification settings.
This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)
Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.
For questions or issues relating to software not listed above.
For issues with hardware other than what's listed on this page
Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.
Request the addition or removal of site access for individual web content editor accounts.
For issues related to the PAWS system that relate to logging-in or the accessibility of the site.
For issues with or questions concerning Google Drive.
To recover files deleted or otherwise lost from your R: or H: drives
To request that we service a physically non-functional campus telephone.
For requesting a new telephone line and downloading the appropriate form to submit.
For issues with or questions concerning Google Groups.
For any issues relating to the digital signage and dining hall menu displays located throughout campus.
For assistance when you are having trouble connecting to the internet.