Popular Services

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

For Faculty & Staff to request a new generic account

If your need doesn't seem to fit any of the other categories, select this.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For issues with or questions concerning Gmail.

For issues with hardware other than what's listed on this page

To request the creation of a new Google Shared Drive

For reporting a need of either paper or toner in a lab computer.

If you are having issues with the Google 2-Step Verification settings.

Having a problem with your printer? Let us know.

Request PAWS access for Staff

Request the addition or removal of site access for individual web content editor accounts.

For officers of Recognized Student Organizations to request a password reset for their Book-It account

For requesting a new telephone line and downloading the appropriate form to submit.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

For questions or issues relating to software not listed above.

For any issues with your computer monitor/display

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

For assistance setting up the VPN client on a workstation.

For issues relating to the functioning or uses of the Canvas system