Popular Services

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

If your need doesn't seem to fit any of the other categories, select this.

For requesting a new telephone line and downloading the appropriate form to submit.

Having a problem with your printer? Let us know.

For issues with or questions concerning Gmail.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

For issues with hardware other than what's listed on this page

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

For questions or issues relating to software not listed above.

For any issues with your computer monitor/display

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

If you are having issues with the Google 2-Step Verification settings.

For officers of Recognized Student Organizations to request a password reset for their Book-It account

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For assistance with accessing network share drives via VPN

Request PAWS access for Staff

Typically used for WordPress issues that require immediate assistance (such as broken webpages, copyright material, etc.).

For issues with or questions concerning the user of any components of Google Workspace not listed in other services

Use to request or modify an employee's Finance security roles for the Oracle Cloud.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

Can't find your ID number? We can help.

Request the addition or removal of site access for individual web content editor accounts.