Popular Services

If you are having issues with the Google 2-Step Verification settings.


If your need doesn't seem to fit any of the other categories, select this.


To request the creation of a new Google Shared Drive


Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?


Request edits to your site’s homepage, navigation menu, or icons, or replace a photo. Also, request friendly URLs and QR codes.


For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.


Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)


Request the addition or removal of site access for individual web content editor accounts.


To request that we service a physically non-functional campus telephone.


Use to request or modify an employee's Finance security roles for the Oracle Cloud.


For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.


For issues relating to the functioning or uses of the Canvas system


To request a firstname.lastname@tcnj.edu email alias.


Having a problem with your printer? Let us know.


For any issues relating to the digital signage and dining hall menu displays located throughout campus.


For issues with hardware other than what's listed on this page


TCNJ administrative units, academic programs, and faculty/staff members may request Wordpress sites, email templates, or web analytics reports.


To recover files deleted or otherwise lost from your R: or H: drives


For questions or issues relating to software not listed above.


For requesting a password reset (personal, departmental, group, etc)


For issues with or questions concerning Gmail.


This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)


For Faculty & Staff to request a new generic account


For assistance with accessing network share drives via VPN


Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.