Popular Services

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

If your need doesn't seem to fit any of the other categories, select this.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

Request the addition or removal of site access for individual web content editor accounts.

For questions or issues relating to software not listed above.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For requesting a new telephone line and downloading the appropriate form to submit.

If you are having issues with the Google 2-Step Verification settings.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

To request the creation of a new Google Shared Drive

Request that IT create a new R: Drive for you.

For Faculty & Staff to request a new generic account

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Having a problem with your printer? Let us know.

For assistance with accessing network share drives via VPN

For issues relating to our internally developed web based solutions.

For questions or problems regarding your operating system, whether Microsoft Windows or Mac OS

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For issues with hardware other than what's listed on this page

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

For any issues relating to the digital signage and dining hall menu displays located throughout campus.

For requesting a password reset (personal, departmental, group, etc)

When your password isn't working with one or more TCNJ services

For use if there are problems with your voicemail account.