Popular Services

If you are having issues with the Google 2-Step Verification settings.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

To request the creation of a new Google Shared Drive

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

For officers of Recognized Student Organizations to request a password reset for their Book-It account

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

If your need doesn't seem to fit any of the other categories, select this.

Having a problem with your printer? Let us know.

For Faculty & Staff to request a new generic account

For reporting a need of either paper or toner in a lab computer.

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

Can't find your ID number? We can help.

Request this service if you experience problems using or logging into the WebCheckOut system

For issues with or questions concerning Gmail.

For issues with hardware other than what's listed on this page

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

For any issues with your computer monitor/display

For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)

For issues relating to the functioning or uses of the Canvas system

For connection issues relating to the wired (plug in) campus network

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.