Looking for Help?

Location/Contact/Hours

Come visit us for walk-in support in Green Hall room 6

Contact Us:

Phone: (609) 771-2660
Email: helpdesk@tcnj.edu

Our Summer Semester Support Hours from 5/18-8/26 Are:

Monday through Friday 7:30am - 5:00pm
Saturday and Sunday Closed

The Help Desk Will Have Modified Hours During the Summer

5/27, 5/30, 6/10, 6/17, 6/24, 6/30,
7/1, 7/4, 7/15, 7/22, 7/29, 8/5, 8/12        
Closed

NEWS


How to Turn On Two-Step Verification Google Account - Support.com  TechSolutions


Google 2-Step Verification


Beginning in the Spring 2022 semester, TCNJ has started enforcing Google 2-Step Verification for all TCNJ Google accounts. 2-Step Verification (also known as 2SV, Two-Factor Authentication, or Multi-Factor Authentication) adds an extra layer of security to your Google account by requiring a login approval that is sent directly to your smartphone through either the Gmail, Google Smart Lock, or Google app.

To learn more about the benefits of 2-Step Verification, as well as how to set it up, check out our Knowledge Base article here.

If you have been locked out of your account for missing the 2-Step Verification deadline, you can submit a ticket access to your account here.
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YESS

As of 6/29/2022, the YESS portal has been retired and can no longer be accessed by TCNJ employees. If you are in need of a payslip or W-2 prior to the year 2020 when we transitioned to Oracle Cloud, please contact Human Resources for assistance.

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Beta release of MIT's new cloud-based remote access VPN now available |  Information Systems & Technology

GlobalProtect VPN Updates

To ensure the security of TCNJ networks only operating systems with the latest security updates may utilize the TCNJ VPN service. End of life operating systems like Windows 7, macOS 10.12 (Sierra) macOS 10.13 (High Sierra), and macOS 10.14 (Mojave) which no longer receive security updates are not permitted to connect to VPN.
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