Looking for Help?


Come visit us for walk-in support in Green Hall room 6!

Contact Us:

Phone: (609) 771-2660
Email: helpdesk@tcnj.edu

Our 2023 Spring Semester Support Hours from 1/21-5/19 Are:

Monday through Thursday
Walk-in Hours
7:30am - 9:00pm
7:30am - 6:30pm
Walk-in Hours
7:30am - 5:00pm
7:30am - 5:00pm
Saturday and Sunday   Closed

IT Services for Students

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TCNJ Single Sign-On (SSO) Change


Over the next few months you will notice a different Single Sign-On (SSO) login page for many of your regularly accessed TCNJ systems as we move services to the new system. This system is hosted with Duo Security, which offers enhanced security features for a more secure and stable login experience. You can check out the new web portal at tcnj.login.duosecurity.com which will contain more applications as they are updated.

As we always like to emphasize caution when confronted with suspicious new websites, please note that the new login url will be tcnj.login.duosecurity.com instead of namsso.tcnj.edu. Additional information can be found in this Knowledge Base Article.

Please note that this change will "break" any previously created bookmarks for the listed systems and you will need to save the new login page in addition to clearing the cookies and cached files of your default browser.

Office 365 Licensing Update (11/28/2022)

Microsoft Office 365 - Find Help (FAQs) - UMBC

In accordance with our latest licensing agreement with Microsoft, adjuncts, emeriti, and contingent workers will no longer have access to the downloadable desktop version of Office 365 for home use. 

The aforementioned groups will continue to have access to Office products (i.e., Word, Excel, PowerPoint) via Microsoft's web interface at portal.office.com.

Should you have any questions about Office 365 access, please contact the IT Help Desk.


Changes to Google Workspace Storage

Google has announced changes to the formerly-unlimited Drive storage for educational institutions. Click the link above to learn more about this change, any new updates during its implementation, and what this means for you.

Google 2-Step Verification

How to Turn On Two-Step Verification Google Account - Support.com  TechSolutions

Beginning in the Spring 2022 semester, TCNJ has started enforcing Google 2-Step Verification for all TCNJ Google accounts. 2-Step Verification (also known as 2SV, Two-Factor Authentication, or Multi-Factor Authentication) adds an extra layer of security to your Google account by requiring a login approval that is sent directly to your smartphone through either the Gmail, Google Smart Lock, or Google app.

To learn more about the benefits of 2-Step Verification, as well as how to set it up, check out our Knowledge Base article here.

If you have been locked out of your account for missing the 2-Step Verification deadline, you can submit a ticket access to your account here.