When your password isn't working with one or more TCNJ services
If your need doesn't seem to fit any of the other categories, select this.
Having a problem with your printer? Let us know.
For problems with your internet browser, whether Firefox, Safari, Chrome, or Internet Explorer
Use to request or modify an employee's Finance security roles for the Oracle Cloud.
To report issues with the Print Sense network printing system.
Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)
Request the installation of a new data or voice jack.
To request the installation of a new data jack. Note that this process can take several weeks at a minimum.
For issues with or questions concerning the user of the Email component of G-Suite.
For issues related to the PAWS system that relate to logging-in or the accessibility of the site.
For reporting physically broken/damaged television wall jacks.
For issues relating to the use of or access to the YESS system.
For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.
For requesting a password reset (personal, departmental, group, etc)
For problems with fax systems
For issues with or questions concerning the user of the Drive component of G-Suite.
To recover files deleted or otherwise lost from your R: or H: drives
For problems accessing or using the Blackboard software
To report problems with POS terminals.
For connection issues relating to the wired (plug in) campus network
To report issues with the Print Sense network printing system.
To request that someone come to check whether or not a specific data jack is working
For Faculty & Staff to request a new generic account
To request the installation of specialized software in an office or lab.