My Recently Visited Services

For use if there are problems with your voicemail account.

For issues with hardware other than what's listed on this page

For problems with Mobile Media Equipment (video projector, display, audio, etc.).

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

For users who can log in, but one or more network drives isn't showing up.

For problems with either your keyboard or mouse

For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.

Use to request or modify an employee's Human Resources security roles for the Oracle Cloud.

If your need doesn't seem to fit any of the other categories, select this.

Request that IT create a new R: Drive for you.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

For assistance with accessing network share drives via VPN

For requesting a password reset (personal, departmental, group, etc)

For assistance when you are having trouble connecting to the internet.

To request the creation of a new Google Shared Drive

To request a firstname.lastname@tcnj.edu email alias.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

If you are having issues with the Google 2-Step Verification settings.

Can't find your ID number? We can help.

For connection issues relating to the wired (plug in) campus network

Installation and configuration of software applications

For issues relating to TCNJ issued Wireless Devices only

Request this service if you experience problems using or logging into the WebCheckOut system

Request the addition or removal of site access for individual web content editor accounts.