My Recently Visited Services
To request the creation of a new Google Shared Drive
For assistance with accessing network share drives via VPN
This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)
For questions or issues relating to software not listed above.
Can't find your ID number? We can help.
When your password isn't working with one or more TCNJ services
You may request that your email inbox be restored to a date within the last 25 days.
For issues related to the PAWS system that relate to logging-in or the accessibility of the site.
If you are having issues with the Google 2-Step Verification settings.
For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.
Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)
To request training with MS Office, G-Suite, or any other campus standard software.
For issues related to TCNJ-issued (not personal) cell phones
For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)
For Faculty & Staff to request a new generic account
Request the addition or removal of site access for individual web content editor accounts.
For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.
For officers of Recognized Student Organizations to request a password reset for their Book-It account
To recover files deleted or otherwise lost from your R: or H: drives
For issues with or questions concerning Google Groups.
Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.
Trumba and calendar support. You can request edits or removals of existing events or get help submitting an event.