My Recently Visited Services

To request the creation of a new Google Shared Drive


For residential students with problems with the network jack in their rooms.


For problems with Mobile Media Equipment (video projector, display, audio, etc.).


For users who can log in, but one or more network drives isn't showing up.


For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)


Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)


Report lost or stolen equipment to the Help Desk.


To request an increase in the Linux quota at the beginning of each semester.


For reporting a need of either paper or toner in a lab computer.


For issues relating to the software installed on the student lab machines.


For issues regarding the functioning of lab printers.


For issues with computers, monitors, keyboards, or mice. Not printers.


For problems with either your keyboard or mouse


The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/


For assistance setting up the VPN client on a workstation.


On-site hardware installation of certain hardware devices or peripherals.


For issues with or questions concerning Google Groups.


For issues with or questions concerning Gmail.


For issues with or questions concerning Google Drive.


For issues with or questions concerning the user of Google Calendar.


If your need doesn't seem to fit any of the other categories, select this.


Not sure what category your request falls under? Submit a general request for assistance.


For issues with or questions concerning the user of any components of Google Workspace not listed in other services


Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.


A friendly URL is a short and simple web address that redirects to a longer web address. A QR code uses a camera to open a web address in a mobile web browser.