My Recently Visited Services

Request PAWS access for Staff

For problems with either your keyboard or mouse

For any issues with your computer monitor/display

For issues relating to TCNJ issued Wireless Devices only

You may request that your email inbox be restored to a date within the last 25 days.

Report lost or stolen equipment to the Help Desk.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

When your password isn't working with one or more TCNJ services

Request that IT create a new R: Drive for you.

For problems related to connecting to the WiFi

For issues with or questions concerning Gmail.

For issues with hardware other than what's listed on this page

For issues relating to the software installed on the student lab machines.

For users who can log in, but one or more network drives isn't showing up.

For requesting a new telephone line and downloading the appropriate form to submit.

For questions or issues relating to software not listed above.

For reporting a need of either paper or toner in a lab computer.

For Faculty & Staff to request a new generic account

Request the addition or removal of site access for individual web content editor accounts.

For issues with computers, monitors, keyboards, or mice. Not printers.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For issues regarding the functioning of lab printers.