If your need doesn't seem to fit any of the other categories, select this.
Having a problem with your printer? Let us know.
To request a firstname.lastname@tcnj.edu email alias.
For problems with your internet browser, whether Firefox, Safari, Chrome, or Internet Explorer
For issues with or questions concerning the user of the Drive component of G-Suite.
When your device no longer connects to the TCNJ wireless network and/or other networks.
Examination of the computer to detect viruses and/or malicious software.
To request the deletion of a no-longer needed email listserv.
For any issues related to kiosks and terminals
The Office of Institutional Effectiveness reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project CIE may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from CIE are bound by FERPA regulations to protect student confidentiality.
To report issues with the Print Sense network printing system.
For Faculty & Staff to request a new generic account
For reporting issues with lists, such as sending/receiving messages.
For requesting a password reset (personal, departmental, group, etc)
For issues related to the HBO and Cinemax Go systems
To request new user access to the Blackboard system.
For students whose computers are getting a "Quarantine" message.
For issues relating to the use of or access to the YESS system.
Report lost or stolen equipment to the Help Desk.
For issues with locked Blackboard accounts.
To request the removal of a no longer needed telephone.
Request that IT create a new shared drive for you.
For questions or issues relating to software not listed above.
Installation and configuration of software applications
For any issues with your computer monitor/display