My Recently Visited Services

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.


If your need doesn't seem to fit any of the other categories, select this.


If you are having issues with the Google 2-Step Verification settings.


For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.


Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)


You may request that your email inbox be restored to a date within the last 25 days.


For issues with or questions concerning Gmail.


Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.


To report AV problems within installed residential social spaces.


For issues with or questions concerning Google Groups.


For Faculty & Staff to request a new generic account


You can ask questions or request a webpage review to ensure accessibility compliance with the latest standards.


For issues relating to TCNJ issued Wireless Devices only


Request this service if you experience problems using or logging into the WebCheckOut system


Request the addition or removal of site access for individual web content editor accounts.


You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.


If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.


For issues relating to our internally developed web based solutions.


Trumba and calendar support. You can request edits or removals of existing events or get help submitting an event.


For use if there are problems with your voicemail account.


Request the installation of a new voice jack.


Examination of the computer to detect viruses and/or malicious software.


To report a virus or spyware infestation on your computer