My Recently Visited Services

If you are having issues with the Google 2-Step Verification settings.

For residential students with problems with the network jack in their rooms.

For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)

For issues with or questions concerning Gmail.

For problems related to connecting to the WiFi

For use by departments to request that their department printers be configured to enable eFaxing.

This service was created for Shaun Rust to be able to have his Users submit a ticket directly to him while he is working at one of his satellite locations.

To request that someone come to check whether or not a specific data jack is working

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

Can't find your ID number? We can help.

Typically used for WordPress issues that require immediate assistance (such as broken webpages, copyright material, etc.).

For assistance setting up the VPN client on a workstation.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For assistance when you are having trouble connecting to the internet.

For issues with or questions concerning Google Drive.

To request a firstname.lastname@tcnj.edu email alias.

For issues regarding the functioning of lab printers.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For assistance with accessing network share drives via VPN

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

Having a problem with your printer? Let us know.

For issues relating to TCNJ issued Wireless Devices only

Request this service if you experience problems using or logging into the WebCheckOut system

Request the addition or removal of site access for individual web content editor accounts.

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.