My Recently Visited Services

If you are having issues with the Google 2-Step Verification settings.

For connection issues relating to the wired (plug in) campus network

Request PAWS access for Staff

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

To request training for classroom and meeting room equipment.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

For Faculty & Staff to request a new generic account

For reporting physically broken/damaged television wall jacks.

For issues with hardware other than what's listed on this page

To request that we service a physically non-functional campus telephone.

For issues with Transact accounts.

For use if there are problems with your voicemail account.

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

For problems related to connecting to the WiFi

For issues with the ID card production system

For requesting a password reset (personal, departmental, group, etc)

Not sure what category your request falls under? Submit a general request for assistance.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

Use to request or modify an employee's Finance security roles for the Oracle Cloud.

For issues with or questions concerning Google Groups.

To report a virus or spyware infestation on your computer

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For officers of Recognized Student Organizations to request a password reset for their Book-It account