My Recently Visited Services

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For users who can log in, but one or more network drives isn't showing up.

For reporting a need of either paper or toner in a lab computer.

For reporting problems with IT sites only. Non IT website issues should be directed to the appropriate department.

For issues with hardware other than what's listed on this page

If you are having issues with the Google 2-Step Verification settings.

For issues related to TCNJ-issued (not personal) cell phones

When your password isn't working with one or more TCNJ services

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

If your need doesn't seem to fit any of the other categories, select this.

For issues with Transact accounts.

To report problems with POS terminals.

Typically used for WordPress issues that require immediate assistance (such as broken webpages, copyright material, etc.).

Use to request or modify an employee's Human Resources security roles for the Oracle Cloud.

Can't find your ID number? We can help.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

Trumba and calendar support. You can request edits or removals of existing events or get help submitting an event.

You can ask questions or request a webpage review to ensure accessibility compliance with the latest standards.

A friendly URL is a short and simple web address that redirects to a longer web address. A QR code uses a camera to open a web address in a mobile web browser.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

To request the creation of a new Google Shared Drive

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

For issues relating to TCNJ issued Wireless Devices only

Request this service if you experience problems using or logging into the WebCheckOut system