My Recently Visited Services

If you are having issues with the Google 2-Step Verification settings.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

Having a problem with your printer? Let us know.

Request the addition or removal of site access for individual web content editor accounts.

For assistance setting up the VPN client on a workstation.

For issues relating to the functioning or uses of the Canvas system

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For assistance with accessing network share drives via VPN

Request PAWS access for Staff

If your need doesn't seem to fit any of the other categories, select this.

For requesting a password reset (personal, departmental, group, etc)

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

Request this service if you experience problems using or logging into the WebCheckOut system

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

For requesting a new telephone line and downloading the appropriate form to submit.

For issues relating to TCNJ issued Wireless Devices only

For issues relating to the software installed on the student lab machines.

For use by hiring managers to complete before a new employee's start date.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

For reporting a need of either paper or toner in a lab computer.

For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)

Trumba and calendar support. You can request edits or removals of existing events or get help submitting an event.

You can ask questions or request a webpage review to ensure accessibility compliance with the latest standards.