My Recently Visited Services

To request that we service a physically non-functional campus telephone.

Can't find your ID number? We can help.

For any issues with your computer monitor/display

For assistance when you are having trouble connecting to the internet.

For issues with or questions concerning Google Drive.

For issues with computers, monitors, keyboards, or mice. Not printers.

To request the installation of specialized software in an office or lab.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

For officers of Recognized Student Organizations to request a password reset for their Book-It account

For problems accessing or using the Transact software

For requesting a password reset (personal, departmental, group, etc)

For issues regarding the functioning of lab printers.

For issues with or questions concerning the user of any components of Google Workspace not listed in other services

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

Trumba and calendar support. You can request edits or removals of existing events or get help submitting an event.

You can ask questions or request a webpage review to ensure accessibility compliance with the latest standards.

A friendly URL is a short and simple web address that redirects to a longer web address. A QR code uses a camera to open a web address in a mobile web browser.

For assistance with accessing network share drives via VPN

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

To request the creation of a new Google Shared Drive

Request the addition or removal of site access for individual web content editor accounts.

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

For issues relating to TCNJ issued Wireless Devices only

Request this service if you experience problems using or logging into the WebCheckOut system