My Recently Visited Services

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For issues relating to the software installed on the student lab machines.

For reporting problems with IT sites only. Non IT website issues should be directed to the appropriate department.

If your need doesn't seem to fit any of the other categories, select this.

If you are having issues with the Google 2-Step Verification settings.

Having a problem with your printer? Let us know.

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

You may request that your email inbox be restored to a date within the last 25 days.

For issues relating to our internally developed web based solutions.

For problems with fax systems

For problems accessing or using the Transact software

For any issues with your computer monitor/display

For requesting a new telephone line and downloading the appropriate form to submit.

To request new user access to the Transact system.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

For problems with your internet browser, whether Firefox, Safari, Chrome, or Internet Explorer

For assistance with accessing network share drives via VPN

For problems related to connecting to the WiFi

Request that IT create a new R: Drive for you.

For requesting a password reset (personal, departmental, group, etc)

When your password isn't working with one or more TCNJ services

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

Request the addition or removal of site access for individual web content editor accounts.

For issues with or questions concerning the user of Google Calendar.