My Recently Visited Services

For issues with or questions concerning Google Drive.

To request the installation of a new data jack. Note that this process can take several weeks at a minimum.

If your need doesn't seem to fit any of the other categories, select this.

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

For reporting problems with IT sites only. Non IT website issues should be directed to the appropriate department.

You may request that your email inbox be restored to a date within the last 25 days.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For problems with your internet browser, whether Firefox, Safari, Chrome, or Internet Explorer

Having a problem with your printer? Let us know.

To report a virus or spyware infestation on your computer

For any issues with your computer monitor/display

For problems with fax systems

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

For connection issues relating to the wired (plug in) campus network

Request that IT create a new R: Drive for you.

Can't find your ID number? We can help.

Request the addition or removal of site access for individual web content editor accounts.

When your password isn't working with one or more TCNJ services

Installation and configuration of software applications

For residential students with problems with the network jack in their rooms.

For reporting a need of either paper or toner in a lab computer.

For all requests concerning guest or event access to TCNJ computers or the on campus network for use with personal devices.

For issues relating to our internally developed web based solutions.