My Recently Visited Services

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

For issues with or questions concerning Google Groups.

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

For issues with or questions concerning Google Drive.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

For issues with hardware other than what's listed on this page

Request the addition or removal of site access for individual web content editor accounts.

For requesting a new telephone line and downloading the appropriate form to submit.

For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.

If your need doesn't seem to fit any of the other categories, select this.

For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)

For issues regarding the functioning of lab printers.

For requesting a password reset (personal, departmental, group, etc)

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For issues related to TCNJ-issued (not personal) cell phones

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

If you are having issues with the Google 2-Step Verification settings.

Trumba and calendar support. You can request edits or removals of existing events or get help submitting an event.

You can ask questions or request a webpage review to ensure accessibility compliance with the latest standards.

A friendly URL is a short and simple web address that redirects to a longer web address. A QR code uses a camera to open a web address in a mobile web browser.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

To request the creation of a new Google Shared Drive

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

For issues relating to TCNJ issued Wireless Devices only

Request this service if you experience problems using or logging into the WebCheckOut system