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Popular Services

For issues related to the PAWS system.

Having a problem with your printer? Let us know.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For issues regarding the functioning of lab printers, including requests for paper/toner

To report issues with the Print Sense network printing system.

To request an account to give guests the ability to logon to the TCNJ network using their own devices.

For questions or issues relating to software not listed above.

For problems related to connecting to the WiFi

To request the installation of specialized software in an office or lab.

For issues with computers, monitors, keyboards, or mice. Not printers.

If your need doesn't seem to fit any of the other categories, select this.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Request access for contingent workers.

To request new user access to the Blackboard system.

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

Request PAWS access for Staff

For problems with your internet browser, whether Firefox, Safari, Chrome, or Internet Explorer

For Faculty & Staff to request a new generic account

To request training with MS Office, G-Suite, or any other campus standard software.

To request access for guests to have the ability to logon to TCNJ computers (not their personal computers)

For assistance setting up the VPN client on a workstation.

For any issues relating to the digital signage and dining hall menu displays located throughout campus.

For assistance with accessing network share drives via VPN

For issues relating to the use of or access to the YESS system.