Popular Services

If your need doesn't seem to fit any of the other categories, select this.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For issues relating to the functioning or uses of the Canvas system

Having a problem with your printer? Let us know.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

When your password isn't working with one or more TCNJ services

Ask the Help Desk!

For problems related to connecting to the WiFi

For new and returning adjuncts with account issues.

For issues regarding the functioning of lab printers, including requests for paper/toner

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For questions or issues relating to software not listed above.

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

To request that someone come to check whether or not a specific data jack is working

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

To request the installation of specialized software in an office or lab.

For reporting physically broken/damaged television wall jacks.

For assistance setting up the VPN client on a workstation.

For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)

For Faculty & Staff to request a new generic account

Request access for contingent workers.

To report messages regarding expired/expiring software licenses on campus computers.

For issues relating to our internally developed web based solutions.

For use if there are problems with your voicemail account.

Request this service if you experience problems using or logging into the Media Equipment Reservation System (MERS)