Popular Services

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

If you are having issues with the Google 2-Step Verification settings.

If your need doesn't seem to fit any of the other categories, select this.

Request the addition or removal of site access for individual web content editor accounts.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

For issues with or questions concerning Gmail.

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

For issues with hardware other than what's listed on this page

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

To request the creation of a new Google Shared Drive

For Faculty & Staff to request a new generic account

Can't find your ID number? We can help.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

Use to request or modify an employee's Human Resources security roles for the Oracle Cloud.

Use to request or modify an employee's Finance security roles for the Oracle Cloud.

To recover files deleted or otherwise lost from your R: or H: drives

Request PAWS access for Staff

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.

For requesting a new telephone line and downloading the appropriate form to submit.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For issues relating to the functioning or uses of the Canvas system

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.