Popular Services
If your need doesn't seem to fit any of the other categories, select this.
You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.
Request the addition or removal of site access for individual web content editor accounts.
Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)
For questions or issues relating to software not listed above.
For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.
This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)
For any issues relating to the digital signage and dining hall menu displays located throughout campus.
To request that we service a physically non-functional campus telephone.
For Faculty & Staff to request a new generic account
For use by hiring managers to complete before a new employee's start date.
Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.
To recover files deleted or otherwise lost from your R: or H: drives
Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?
For issues related to TCNJ-issued (not personal) cell phones
If you are having issues with the Google 2-Step Verification settings.
Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.
For issues related to the PAWS system that relate to logging-in or the accessibility of the site.
For issues relating to the functioning or uses of the Canvas system
Typically used for WordPress issues that require immediate assistance (such as broken webpages, copyright material, etc.).
For issues with or questions concerning Google Drive.