Popular Services

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

To request a firstname.lastname@tcnj.edu email alias.

To request the installation of specialized software in an office or lab.

For issues with or questions concerning the user of the Email component of G-Suite.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For new and returning adjuncts with account issues.

For issues regarding the functioning of lab printers, including requests for paper/toner

When your password isn't working with one or more TCNJ services

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For any issues with your computer monitor/display

For issues relating to the functioning or uses of the Canvas system

For assistance setting up the VPN client on a workstation.

For issues relating to the software installed on the student lab machines.

Not sure what category your request falls under? Submit a general request for assistance.

For requesting a password reset (personal, departmental, group, etc)

For Faculty & Staff to request a new generic account

If your need doesn't seem to fit any of the other categories, select this.

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

For issues relating to the use of or access to the YESS system.

Ask the Help Desk!

To request that someone come to check whether or not a specific data jack is working

For assistance with accessing network share drives via VPN

To request new user access to the Blackboard system.

If you've accidentally deleted an email, and it was within the last 25 days, there's a good possibility that we can recover it.