Popular Services

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

If you are having issues with the Google 2-Step Verification settings.

To request the creation of a new Google Shared Drive

If your need doesn't seem to fit any of the other categories, select this.

For reporting a need of either paper or toner in a lab computer.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

For Faculty & Staff to request a new generic account

For officers of Recognized Student Organizations to request a password reset for their Book-It account

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

Having a problem with your printer? Let us know.

For issues with or questions concerning Gmail.

For issues with hardware other than what's listed on this page

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Request PAWS access for Staff

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

Request this service if you experience problems using or logging into the WebCheckOut system

For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)

You can ask questions or request a webpage review to ensure accessibility compliance with the latest standards.

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For any issues with your computer monitor/display

For issues with computers, monitors, keyboards, or mice. Not printers.

For issues relating to the functioning or uses of the Canvas system

Can't find your ID number? We can help.