Popular Services

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

If your need doesn't seem to fit any of the other categories, select this.

Having a problem with your printer? Let us know.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

For questions or issues relating to software not listed above.

For issues with hardware other than what's listed on this page

For requesting a new telephone line and downloading the appropriate form to submit.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For issues with or questions concerning Gmail.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For Faculty & Staff to request a new generic account

For any issues with your computer monitor/display

Typically used for WordPress issues that require immediate assistance (such as broken webpages, copyright material, etc.).

If you are having issues with the Google 2-Step Verification settings.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

Request the addition or removal of site access for individual web content editor accounts.

For officers of Recognized Student Organizations to request a password reset for their Book-It account

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

For assistance setting up the VPN client on a workstation.

Use to request or modify an employee's Finance security roles for the Oracle Cloud.

For users who can log in, but one or more network drives isn't showing up.

For issues with or questions concerning the user of any components of Google Workspace not listed in other services

For any issues relating to the digital signage and dining hall menu displays located throughout campus.