Popular Services
If your need doesn't seem to fit any of the other categories, select this.
You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.
For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.
If you are having issues with the Google 2-Step Verification settings.
Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?
For requesting a new telephone line and downloading the appropriate form to submit.
For issues with hardware other than what's listed on this page
This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)
Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.
For issues related to the PAWS system that relate to logging-in or the accessibility of the site.
The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/
For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.
Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)
Request this service if you experience problems using or logging into the WebCheckOut system
For issues relating to our internally developed web based solutions.
For assistance setting up the VPN client on a workstation.
For Faculty & Staff to request a new generic account
For questions or issues relating to software not listed above.
For any issues with your computer monitor/display
If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.