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Popular Services

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For issues relating to the use of or access to the YESS system.

For issues with or questions concerning the user of the Email component of G-Suite.

For users who can log in, but one or more network drives isn't showing up.

For residential students with problems with the network jack in their rooms.

For assistance setting up the VPN client on a workstation.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For issues with hardware other than what's listed on this page

Having a problem with your printer? Let us know.

For Faculty & Staff to request a new generic account

To request the installation of specialized software in an office or lab.

On-site hardware installation of certain hardware devices or peripherals.

To request new user access to the Blackboard system.

If you've accidentally deleted an email, and it was within the last 25 days, there's a good possibility that we can recover it.

For use by residential students who have issues with the Philo system.

For questions or problems regarding your operating system, whether Microsoft Windows or Mac OS

Installation and configuration of software applications

When you suddenly can't connect to the internet, anything could be wrong.

Request access for contingent workers.

For all requests concerning guest or event access to TCNJ computers or the on campus network for use with personal devices.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

For employees who are having an issue with the MAPS system.

A ResNet technician re-installs the operating system in case of a corrupt or non-functioning operating system on your computer.

For issues with or questions concerning the user of any components of G-Suite not listed in other services