Popular Services

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

If your need doesn't seem to fit any of the other categories, select this.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For issues with hardware other than what's listed on this page

For Faculty & Staff to request a new generic account

Loaner laptop program for students available from Information Technology, formerly requested through the Dean of Students CARES program.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Request PAWS access for Staff

Request the addition or removal of site access for individual web content editor accounts.

For reporting a need of either paper or toner in a lab computer.

To request the creation of a new Google Shared Drive

If you are having issues with the Google 2-Step Verification settings.

For requesting a new telephone line and downloading the appropriate form to submit.

Having a problem with your printer? Let us know.

For issues with or questions concerning Gmail.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For questions or issues relating to software not listed above.

For any issues with your computer monitor/display

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

For issues relating to our internally developed web based solutions.

For assistance setting up the VPN client on a workstation.

For issues with or questions concerning Google Drive.