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Popular Services

For issues related to navigating the PAWS system or requesting transcripts NOT related to PAWS Login Issues / Authorization Errors or Service Loading issues.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For all requests concerning guest or event access to TCNJ computers or the on campus network for use with personal devices.

Request PAWS access for Staff

The Office of Institutional Effectiveness reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project CIE may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from CIE are bound by FERPA regulations to protect student confidentiality.

To request new user access to the Blackboard system.

Having a problem with your printer? Let us know.

Ask the Help Desk!

For questions or issues relating to software not listed above.

For issues with hardware other than what's listed on this page

For employees who are having an issue with the MAPS system.

For issues with or questions concerning the user of the Drive component of G-Suite.

For issues relating to the use of or access to the YESS system.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

For issues with computers, monitors, keyboards, or mice. Not printers.

If your need doesn't seem to fit any of the other categories, select this.

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

When you suddenly can't connect to the internet, anything could be wrong.

For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)

For issues with locked Blackboard accounts.

For issues relating to the software installed on the student lab machines.

For issues with or questions concerning the user of any components of G-Suite not listed in other services

For reporting physically broken/damaged television wall jacks.

For assistance with modifying lists.