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Popular Services

For issues related to the PAWS system.

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

For connection issues relating to the wired (plug in) campus network

If your need doesn't seem to fit any of the other categories, select this.

For requesting a password reset (personal, departmental, group, etc)

When your password isn't working with one or more TCNJ services

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For issues with locked Blackboard accounts.

For any issues with your computer monitor/display

Request access for contingent workers.

To request a email alias.

For use if there are problems with your voicemail account.

For issues relating to TCNJ issued Wireless Devices only

For Faculty & Staff to request a new generic account

For users who can log in, but one or more network drives isn't showing up.

For issues with or questions concerning the user of the Email component of G-Suite.

For issues with hardware other than what's listed on this page

If you've accidentally deleted an email, and it was within the last 25 days, there's a good possibility that we can recover it.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For issues regarding the functioning of lab printers, including requests for paper/toner

To request the installation of specialized software in an office or lab.

To request the installation of a television jack

To request new user access to the Blackboard system.

For problems accessing or using the Blackboard software

Can't find your ID number? We can help.