Description |
How to Access |
Who to Contact |
Obtain your TCNJ Account Info
- Account is used to access all systems: Gmail, Oracle, Canvas, ADP, PAWS
|
- Go to: account.tcnj.edu, then Account Lookup
- 6-digit Employee ID # required (from Human Resources)
- Login username and initial password for accounts will be displayed
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IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
Change/Recover your Password
- Change your password
- Recover a forgotten password
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- Go to: account.tcnj.edu
- Select “Change/Manage Password”
- The first time you use the system you’ll need to set up the answers to security challenge questions
- Once in, you can change or recover your password.
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IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
Email/Calendar (Google Workspace)
- Online method to access Google Workspace apps like Gmail, Google Drive, and calendar
|
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IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
Oracle
- Online access to employee Human Resources / Payroll information
- Update your personal and contact information
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Human Resources
hr@tcnj.edu
x3078
ASB, room 101 |
Canvas
- Learning Management System for college courses
- Post course material, Zoom links, quizzes and unofficial grades
|
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Office of Instructional Design
canvashelp@tcnj.edu
x2114
Library, room 4 |
PAWS (Primary Academic Web Services)
- Online system to submit official grades, access courses, and student information
|
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Records & Registration
pawshelp@tcnj.edu
x2141 (option 0)
Green Hall, room 112 |
WebCheckOut
- Reserve A/V equipment & laptop loaners
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Media & Technology Support Services (MTSS)
x2006
Forcina Hall, room 113 |
Multimedia classrooms
- Request assistance with technical issues during class – techs will visit class & resolve ASAP
- Request training on multimedia equipment
|
- Training request: schedule via MTSS website mtss.tcnj.edu
- Technical issues during class: Call the IT Help Desk
|
IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
WiFi - Eduroam
- Available in all dorms as well as academic.administrative buildings
- Worldwide wireless service that connects you at various institutions that use the same service
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|
IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
Guest accounts
- Temporary wireless/wired accounts for guests
|
-
For WiFi access, Guests connect to the Welcome-to-TCNJ WiFi network and complete the guest self-registration form
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For guest computer lab access, contact the Help Desk for a temporary account
|
IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
Home use software
- Including Office 365 & SPSS
|
- http://software.tcnj.edu
- Software is available online for download
- Note: technical support is not provided by the college for software used on personal equipment
|
IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
DUO
- Multifactor authentication used for more secure TCNJ services
- Current services include VPN, Virtual Apps, Qualtrics, and Concur
|
- Visit this Knowledge Base article to learn how to set up DUO
- It is recommended that you use the DUO mobile app on your smartphone
- You can go to ddm.tcnj.edu to add or remove devices from your account
|
IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
VPN
- Connect to the campus network while remote
|
- Visit this Knowledge Base article to learn how to download and install the GlobalProtect VPN
- Requires a DUO authentication each time you want to connect
- Check the above article to make your your operating system is supported
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IT Help Desk
helpdesk@tcnj.edu
x2660
Green Hall, Lower Level Room 6 |
Virtual Apps
- Virtual Windows environment containing most of the specialized programs used in TCNJ courses
|
- Visit this Knowledge Base article to learn how to access the Virtual Apps service
- Requires a DUO authentication each time you want to connect
- The login page found on today.tcnj.edu also has a list of available programs
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