DUO Multifactor Authentication

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To add an extra layer of security to some of TCNJ's systems, IT Security has added DUO as an extra layer of authentication to services such as the GlobalProtext VPN and WordPress. 


When logging on to any of these systems, you will be prompted to verify yourself through DUO, this will be in the form of a push notification on your smart phone (if you have installed the DUO Mobile app) or a phone call. If you do not want to use your smart phone for DUO, then a hardware token that can generate passcodes can be provided to you by contacting the Help Desk at 609-771-2660 (x2660 from a campus telephone) to have a request submitted to the IT Security team for one.

If you have recently replaced your phone and can no longer access DUO, call the Help Desk to request a one-time bypass code that will grant you access to your account in order to register your new phone.


For a complete guide on setting up DUO and managing your devices, visit https://security.tcnj.edu/resources-tips/duo-multifactor-authentication/ 


Article ID: 76394
Thu 4/18/19 2:52 PM
Thu 4/18/19 2:57 PM