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Network Jack Problem

Service description:

For residential students with problems with the network jack in their rooms.

Features & Benefits:

A ResNet technician schedules an appointment with the student that has a network jack issue and troubleshoots the problem. ResNet technicians troubleshoot problems such as:

  • Jacks falling off the wall
  • Pushed-in jacks
  • No signal


Residential students (does not include students living in Campus Town)

Get started:

To request assistance with a network jack problem, please select the Request Service button to the right

What to expect (SLA):

Coming soon


There is no cost for this service.