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File Restore Request

Service description:

Recovery of deleted or otherwise missing files from shared storage (H:, R:).

Features & Benefits:

Backup copies of files stored on share drives are retained for 1 year.

Eligibility:

Faculty, staff and students can request file recovery services.

Get started:

To request recovery of a missing file, please click the "Request Service" button to the right.

Be prepared to provide the full network path (e.g. R:\Departments\UserSupportServices\Documentation\directory.txt)  where the file was located as well as when you last saw the file.

What to expect (SLA):

Coming soon

Cost:

There are no costs associated with this service