ID Verification Meeting Rooms
To ensure the security of TCNJ accounts and data, the IT Help Desk will only change the password for an account if a user is unsuccessful in using the self-service password reset process. Upon contacting the IT Help Desk, users will be required to join a video conference call and provide an approved form of identification if an in person visit is not possible.
NOTE: If you were not sent to this website while on the phone with a TCNJ IT Help Desk representative, DO NOT click on any of the following links. Please first contact us at 609-771-2660 if you are in need of a password reset.
While on the phone with the IT Help Desk, you will be asked to join one of the following meetings specifically:
Kenny's Verification Room
FTE's Verification Room
Technician 1's Verification Room
Technician 2's Verification Room
Technician 3's Verification Room