Zoom Phone Voicemail Setup

Voicemail Setup

1. From the left navigation menu of the Zoom web portal, select Phone.

Screenshot of Zoom Phone dashboard with "Phone" option highlighted.

 

2. Click the Settings tab. 

Screenshot of Zoom phone dashboard with "Settings" option highlighted.

 

3. In the Call Handling section, click Edit in the Greeting & Leave voicemail instruction are for Business, Closed, of Holiday hours.

Screenshot of the "Call Handling" section of the Zoom phone settings

 

4. Click Add Audio. You have three choices: 

        - Text to Speech- Allows you to convert text to speech if you want a quick and easy method to generate audio. 

        - Record by Computer- Allows you to record custom audio directly in the Zoom web portal. You must have a functioning microphone to record. 

        - Upload- Allows you to use an already recorded audio file. (.mp3 or .wav formats only, <10MB file size)

Pin Number

  1. From the left navigation menu of the Zoom web portal, select Phone.

  1. Click the Settings tab. 

  1. Scroll down to look for "Pin Code" 
  2. Click on "Show or Edit" to view or edit your Pin code.