Zoom Phone Voicemail Setup

Summary

This article goes over instructions on how to setup your voicemail with Zoom phone.

Body

In order to setup your voicemail with Zoom phone, follow the instructions below: 


1. From the left navigation menu of the Zoom web portal, select Phone.

Screenshot of Zoom Phone dashboard with "Phone" option highlighted.

 

2. Click the Settings tab. 

Screenshot of Zoom phone dashboard with "Settings" option highlighted.

 

3. In the Call Handling section, click Edit in the Greeting & Leave voicemail instruction are for Business, Closed, of Holiday hours.

Screenshot of the "Call Handling" section of the Zoom phone settings

 

4. Click Add Audio. You have three choices: 

        - Text to Speech- Allows you to convert text to speech if you want a quick and easy method to generate audio. 

        - Record by Computer- Allows you to record custom audio directly in the Zoom web portal. You must have a functioning microphone to record. 

        - Upload- Allows you to use an already recorded audio file. (.mp3 or .wav formats only, <10MB file size)

 

Details

Details

Article ID: 169917
Created
Mon 12/15/25 2:54 PM
Modified
Tue 12/16/25 11:45 AM