Why was my email account locked?

If your email account was locked, it’s probably because you replied to a phishing email that exposed your username and password to cyber criminals. Remember that TCNJ Information Technology will never ask for your password via email, and always communicates systems or account changes in advance.

You will need to contact the Help Desk by telephone (609-771-2660) so that we can change your email account’s password to something new, and have your account unlocked.

For more information, please visit:
https://security.pages.tcnj.edu/security-guidelines/email-security/phishing/
https://security.pages.tcnj.edu/security-guidelines/malware/

Details

Article ID: 17306
Created
Tue 10/11/16 3:39 PM