EMS Desktop Client Install

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Picture of the EMS logo
Installing the EMS Cloud Desktop Client on Your Computer

This article will bring you through installing the new version of the EMS desktop client. If you still have an old version of the desktop client installed, it is recommended that you uninstall that first, which we have also provided instructions for.

Uninstalling the EMS Desktop Client

  1. Click on the Windows “Start” button and start searching "Add or remove programs" to find the "Add or remove programs" control panel option. This option may appear even before you finish typing
    Picture showing the interface of the windows start menu where add or remove programs is typed in the search with the control panel option for add or remove programs being the best match
     
  2. Scroll down to find the EMS Desktop Client app
    Picture showing what the EMS Desktop Client application will look like on the list of installed apps
     
  3. Click the three dots on the right hand side and select "Uninstall"
    Picture showing the uninstall option for the EMS Desktop Client after clicking the three dots on the right hand side of the application list

Installing the new EMS Desktop Client

  1. Use the following link to get to the page where you can download the installer for the EMS Desktop Client: https://tcnj.emscloudservice.com/desktop/
  2. On this page, click the link for "Download and Install the EMS Desktop Client"
    Picture showing the TCNJ EMS Cloud Service website where there is the "Download and Install the EMS Desktop Client" link
     
  3. Two files will be downloaded, "emswebdeployconfiguration" (a CFG file) and "EMSApplication" (an application file); save them to your computer. please not that if you still have the previous version’s install files, you will see a duplicate name followed by a 1 (or other number) in parentheses. You will have to rename these files to remove that number/parentheses and overwrite the old files. Click Yes to replace the files. 
    Picture showing what a duplicate file of the EMS Desktop Client installer files may look like and what you need to change them to by removing the number in parentheses before confirming you would like to override the previous files
    • Additionally, you may see a warning when downloading the files that they are unverified or potentially harmful. Click “Keep,” “Save,” or "Download to save the files on your computer
      Picture showing a browser warning about one of the EMS Desktop Client files being potentially harmful and the accompanying "keep" option
      Picture showing a browser warning about one of the EMS Desktop Client files being potentially harmful and the accompanying "download" option
       
  4. Open the EMSApplication file through either the web browser download or by going to the location you saved the file
    Picture showing what the EMSApplication file looks like when checking either the save location in File Explorer or when you open it through the web browser download
     
  5. If you left EMS open on your computer you may see this pop up. Click “Close EMS For Me” to continue installation
    Picture showing a message from the EMS installer alerting you that an instance of EMS is already running and giving you the option to have it close it out for you
     
  6. Finally, the installer will run and automatically open EMS
    Picture showing the EMS Desktop Client installer running the installation process​​​​​​​
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