TCNJ IT Services for Student Computers

Providing exceptional service to our campus community is at the forefront of the experience we provide at the Help Desk. This includes providing support, to the best of our ability, for student owned personal devices. Below is a list of services and support available to TCNJ students:

• Eduroam WiFi setup
• New computer setup                     
• Tablet setup
• Computer performance check
• Spyware/virus removals
• Software installation and troubleshooting
• Basic Smartphone troubleshooting
• Dorm WiFi signal checks
   

If your computer problem is beyond the scope of the Help Desk's ability to provide assistance, there are several options for you to consider:

• Check your warranty information, and consult with your computer's manufacturer or vendor. They will have the best information about your computer hardware, and they will be able to tell you what free or low cost repair services you may qualify for as part of your warranty.
• You may wish to contact a technician at a local computer repair center.  Both Best Buy and the Apple Store are located close to the TCNJ campus.  

**Please Note: That services performed by an outside vendor are in no way affiliated with the College and TCNJ IT will not be liable for any data loss and/or damage.**