- Civil Service Commission (Basic Inquiry: Ticket completed within 3 to 5 days)
- CSC Promotional Announcements
- Working Test Period
- Provisional Employee Process
- Questions related to employment as a CWA, IFPTE, or PBA employee
- Job Evaluation for Reclassification (Ticket completed within 1 to 3 months)
- Evaluation of job description for new position
- Reclassification request
- Position Number Changes (Ticket completed within 3 to 5 days)
- Request for a position number/Taleo template
- Questions about Anniversary Date or Salary Step (Ticket completed within 1 to 3 days)
- Anniversary Date
- Current salary information
- Re-appointment Questions (Basic Inquiry: Ticket completed within 2 to 5 days)
- AFT Re-appointment Lengths
- Grant Funded Position Salary and Job Title Recommendations (Basic Inquiry: Ticket completed by due date requested)
*Every effort will be made to complete tickets within the above time frames. If an inquiry requires additional time, the requester will be notified.