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Information Technology is pleased to announce a partnership with TeamDynamix, a leading provider of ITSM (IT Service Management) and PPO (Project Portfolio Management) solutions. TeamDynamix will assist our IT staff with improved management and resolution of your IT service requests. What does TeamDynamix do for you?
- A new and improved Self Service Portal for faculty, staff and students. Here you'll have access to information such as service requests status/history, active IT projects, service notifications and other content of interest
- A Knowledge Base containing user-friendly content to assist you with discovering solutions to your IT related questions or problems. You'll find how-to articles, frequently asked questions and links to other IT service information
- A Service Catalog to assist you with learning about and requesting support for services offered by IT (more services coming soon).