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Wireless Device Issues

Service description:

For issues related to your TCNJ issued wireless device. Not for requesting assistance getting your device on the wireless network

Features & Benefit:

  • To report non-functioning wireless equipment (iPads, Tablets, etc): not for desktops or laptops
  • For issues relating to the functionality of the device
  • Issues with software and hardware on your device


Faculty & staff who have TCNJ (not personal) issued devices may request assistance.

Get started:

To report an issue with your wireless device, click the "Request Service" button to the right.
If your issue is with a desktop or laptop computer, please click here.

What to expect (SLA):

Coming soon


There are no costs associated with this service