email server "tcnjmail.tcnj.edu" is not responding

When I try to set up my TCNJ account on my cell phone, I get this message: email server "tcnjmail.tcnj.edu" is not responding.  I guess the email app on my samsung phone can't validate the server.  Is this because of the g-suite?  what is the correct IMAP and SMTP?  Thanks.

Asked by Christopher Fisher on Sat 5/20/17 7:24 PM
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Answer (1)

Daniel AdlerMon 5/22/17 9:19 AM

Christopher,

That was the server that was used primarily with the old Zimbra system. As that system hasn't been used in a year, as of last week the "tcnjmail" system was shut down. Here's a link to information on setting your phone up correctly: https://helpdesk.tcnj.edu/email-calendaring/mobile-configuration/mobile/

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