Unable to listen to recorded audio on Powerpoint

Hi, I've used the Record Slide Show option on PowerPoint to record audio for each slide. I saved my slide show accordingly, and when reopening it, I saw each slides recorded audio time displayed under each one in Slide Sorter. When I go to each s...
1 Answer
Rebecca Goncalves Last activity on 3/5/2018 8:55:11 AM by Sharon Bancroft

Outlook with TCNJ email

Is it possible to use my TCNJ account with outlook? What settings would I need to know?
1 Answer
Thomas Jennings Last activity on 2/19/2018 10:05:47 AM by Sharon Bancroft

Unable to setup mail in Evolution

I am running Antergos using the Evolution mail app. Unfortunately, the TCNJ website never pops up for me to login. Is there any way to connect using the old fashion way (IMAP and SMTP address)?
1 Answer
Geng Chen Last activity on 2/9/2018 4:38:01 PM by Geng Chen

SAS program

Is there a way to download SAS onto a Mac?
1 Answer
Terese Brower Last activity on 1/25/2018 10:45:21 AM by William Haesemeyer

Connecting Amazon Echo

Is it possible to connect an Echo to campus WiFi? Every time I try, it doesn't work.
Thank you
1 Answer
Brittani Mclemore Last activity on 1/22/2018 9:52:22 AM by William Haesemeyer

Microsoft Office

I purchased a new YOGA Laptop over the holidays and need Microsoft Office downloaded on this machine. I'll be using it to advise the RN to BSN students offsite.
How do I download Microsoft Office on this laptop???
Sharen Clugston
1 Answer
Sharen Clugston Last activity on 1/18/2018 9:05:17 AM by Sharon Bancroft


Hi. I'm not sure how to get a login for housing
1 Answer
Kailee Siedelhofer Last activity on 1/3/2018 4:51:59 PM by William Haesemeyer

Accessing h drive from home

Can you please tell me how I can access my h drive from home?
1 Answer
April Bross Last activity on 12/14/2017 7:48:35 AM by Sharon Bancroft

Roku/Fire Stick

I have a very quick question. I'm the RD from Cromwell/Decker, and I had a question/request about using Roku and Amazon Fire Stick. I read on the website that Roku will not connect to the wifi. Is this still the case, and is this true ...
1 Answer
Alex Wehrenberg Last activity on 12/12/2017 12:02:33 PM by William Haesemeyer

Granting Access to Adobe Creative Suite

Hi! So I just transferred here to TCNJ as an interactive multimedia major and earlier this year I got an email that granted me access to the Adobe Creative Suite, but it said I needed IT administrative services to help me download the programs.
1 Answer
Jillian Merbach Last activity on 11/28/2017 2:53:48 PM by Sharon Bancroft

Accessing old email account

I graduated from TCNJ in 2001. Is my undergraduate email account still accessible online and would old sent/received emails would still be in the account?
1 Answer
Michael Sedelmaier Last activity on 11/28/2017 2:57:21 PM by Sharon Bancroft

Can't connect to wifi because of password change

Hi, so my password expired so I had to change it, but now I can't connect to TCNJ-DOT1X and I keep having to use my phone hotspot. Can someone help me out so I can connect to the wifi again?
1 Answer
Andrea Socas Last activity on 11/2/2017 9:20:10 AM by William Haesemeyer

Accecssing old e-mails

I 'm not able to access my old e-mails. I can only go back to July, 2017. Could you please solve this problem for me?

Dr. Teresa San Pedro
1 Answer
Teresa Sanpedro Last activity on 10/23/2017 9:16:12 AM by Sharon Bancroft

can't connect to internet since I reset my password

can't connect to internet (on campus) since I reset my password
1 Answer
Kelly Schoenberger Last activity on 10/4/2017 9:06:29 AM by Sharon Bancroft

Java Virtual Machine Installation

Dear Officer, I would like to submit a ticket to ask for help with Java Virtual Machine Installation. I kept receiving error messages saying "this account has no privileges to install JAVA" when I was trying to install it. Could...
1 Answer
Cynthia Zhao Last activity on 10/3/2017 2:08:15 PM by William Haesemeyer

Microsoft Project

I am an adjunct professor and the class I teach requires the use of Microsoft Project. While the computers in the classroom have the software installed, I do not have a copy on my own laptop, which I use to grade their assignments, including .mpp...
1 Answer
James Purcell Last activity on 9/28/2017 10:27:12 AM by William Haesemeyer

Problems setting up email n Samsung S7

Thanks for the earlier response. I used the standard IMAP configuration next and received this message: "Authentication Failed."
1 Answer
Christopher Fisher Last activity on 5/22/2017 10:11:33 AM by Daniel Adler

email server "" is not responding

When I try to set up my TCNJ account on my cell phone, I get this message: email server "" is not responding. I guess the email app on my samsung phone can't validate the server. Is this because of the g-suite? what ...
1 Answer
Christopher Fisher Last activity on 5/22/2017 9:19:31 AM by Daniel Adler

New student can't access student center portion of paws

OK so HOW TO CONTACT 'your system administrator' ?
not a very helpful website....archaic and cryptic at best. So when you can't even get to student center to find how to register for classes etc. who do you call/contact?
1 Answer
Jay Soukup Last activity on 5/8/2017 9:05:17 AM by Daniel Adler

Suspicious Email Received

I received a suspicious email. How do I report it
1 Answer
George Hefelle Last activity on 4/6/2017 10:39:17 AM by Daniel Adler

Student org listserv administrator

I recently submitted a ticket regarding the new issues all student orgs seem to be having with Google not allowing them to email their entire mailing list. I understand that there is nothing that can be done to change this Google problem. However...
2 Answers
Max Nazario Last activity on 3/27/2017 4:06:39 PM by Daniel Adler

Can't Log onto TCNJ YESS

Hey, I'm doing my taxes, and need my w-2 from working at TCNJ. I tried logging on to YESS, and it says that I need my security administrator to log on. I've entered the correct username and password, and it seems to be getting me know where. Any ...
1 Answer
Andrew Katz Last activity on 2/27/2017 11:21:59 AM by Daniel Adler

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