Physical Zoom Phone (Yealink T33G)

The following is a guide to different functions on the Yealink T33G phones associated to your Zoom phone account.

The following are guides to the different features for the physical phones associated to Zoom Phone accounts.

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Button Key:

Contents:

• Placing a Call
• Answering a Call
• Ending a Call
• Redial
• Call Mute
• Call Hold
• Call Transfer
• Call Forward
• Call Conference
• Voice Message
• Call History

 

 

• Placing a Call:
  • Using handset:
    • Pickup the handset
    • Enter the extension, OR if calling an outside line, dial “81” then the number.
  • Using speakerphone:
    • With the handset on the hook, press 
    • Enter the extension, OR if calling an outside line, dial “81” then the number.
  • Using headset:
    • With the headset connected, press  to activate headset mode.
    • Enter the extension, or if calling an outside line, dial “81” then the number.
• Answering a call:
  • Using handset:     
    • Pickup the handset.
  • Using speakerphone:
    • Press
  • Using headset:
    • Press 
• Ending a call:
  • Handset:
    • Hang up or press the EndCall soft key.
  • Speaker:
    • Press  or press the EndCall soft key.
  • Headset:
    • Press the EndCall soft key.
• Redial:
  • Press  to enter the Placed Calls list, select the desired entry, and press  or the send soft key.
  • Press redial twice when the phone is idle to dial out the last dialed number.
• Call mute:
  • Press  to mute the microphone during a call.
  • Press the mute button again to un-mute the call.
• Call Hold:
  • To place a call on hold, press the Hold soft key during an active call.
  • To resume the call, do one of the following:
    • If there is only one call on hold, press the Resume soft key.
    • If there is more than one call on hold, select the desired call, and press the Resume soft key.
• Call Transfer:
  • Blind Transfer:
    • Press the Trans soft key during an active call.
    • Enter the number you want to transfer to.
    • Press the B Trans soft key.
  • Semi-Attended Transfer:
    • Press the Trans soft key during an active call.
    • Enter the number you want to transfer to and press the Send soft key.
    • Press the Trans sift key when you hear the ring-back tone.
  • Attended Transfer:
    • Press the Trans soft key during an active call.
    • Enter the number you want to transfer to, and press the Send soft key.
    • Press the Trans soft key when the second party answers.
• Call Forward:
  • To enable Call Forward, press the menu soft key when the phone is idle, and then select Features> Call Forward.
  • Select the desired forward type.
  • Press the Save soft key to accept the change.
• Call Conference:
  • Press the Conf soft key during an active call. The call is placed on hold.
  • Enter the number of the second party, and press the Send soft key.
  • Press the Conf soft key again when the second party answers. All parties are now joined in the conference.
  • Press the End Call soft key to disconnect all parties.
• Voice Message:
  • Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.
  • To listen to voice messages:
    • Press  or the Connect soft key.
    • Follow the voice prompts to listen to your voice messages.
• Call History:
  • Press the History soft key when the phone is idle, press “up” or “down” to scroll through the list.
  • Select an entry from the list, you can do the following:
    • Press the Send soft key to call the entry
    • Press the Delete soft key to delete the entry from the list.