Canvas Support


Instructure Canvas LMS Review | PCMag


Logging in

The best way to access Canvas is by going to and clicking the link for Canvas on the yellow bar at the top of the page. TCNJ students and faculty log into Canvas with their TCNJ usernames and passwords (the same information used to log in to TCNJ email).

If you are having trouble with your TCNJ login credentials, you can try resetting your password on your own or by contact the IT Help Desk for assistance.

Green Hall room 6 (Lower Level)

Note: While searching "TCNJ Canvas" through search engines like Google can eventually lead you to the correct login, the aforementioned method of going through the TCNJ Today page is the best method. There have been instances of Users just searching "Canvas login" that brings them to the wrong page where their TCNJ credentials do not work


The courses you are currently enrolled in will appear on your Canvas dashboard, while previous courses can be found by clicking "Courses" on the left and then "All Courses."

If you have just enrolled or withdrawn from a course, you will not see this reflected in your Canvas account until the next day as the system refreshes overnight.

24/7 Canvas Support

TCNJ has contracted with Instructure to provide students and faculty with 24/7 support for basic troubleshooting assistance and general questions on how to use Canvas. If your issue  requires assistance from a TCNJ staff member, Instructure will forward a request to TCNJ Canvas support personnel.

To request help:

  • For live chat, phone or email support, login to Canvas, and click the “?” Help icon on the left hand navigation menu:




Article ID: 151465
Fri 5/5/23 12:01 PM
Thu 6/15/23 3:02 PM