My Recently Visited Services
For questions or issues relating to software not listed above.
The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/
TCNJ administrative units, academic programs, and faculty/staff members may request Wordpress sites, email templates, or web analytics reports.
For assistance setting up the VPN client on a workstation.
If your need doesn't seem to fit any of the other categories, select this.
To request new user access to the Transact system.
Request this service if you experience problems using or logging into the WebCheckOut system
For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.
Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)
For residential students with problems with the network jack in their rooms.
If you are having issues with the Google 2-Step Verification settings.
Can't find your ID number? We can help.
Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.
For assistance with accessing network share drives via VPN
For issues related to the PAWS system that relate to logging-in or the accessibility of the site.
For use if there are problems with your voicemail account.
On-site hardware installation of certain hardware devices or peripherals.
When your password isn't working with one or more TCNJ services
To request training for classroom and meeting room equipment.
Request edits to your site’s homepage, navigation menu, or icons, or replace a photo. Also, request friendly URLs and QR codes.
Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?