Popular Services

If you are having issues with the Google 2-Step Verification settings.

If your need doesn't seem to fit any of the other categories, select this.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For issues with or questions concerning Gmail.

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

To request the creation of a new Google Shared Drive

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For requesting a new telephone line and downloading the appropriate form to submit.

To recover files deleted or otherwise lost from your R: or H: drives

Request PAWS access for Staff

For issues with hardware other than what's listed on this page

To request a firstname.lastname@tcnj.edu email alias.

For issues with or questions concerning the user of any components of Google Workspace not listed in other services

For problems or questions related to Microsoft Office or any of its components (Word, Excel, etc.)

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

For questions or issues relating to software not listed above.

For Faculty & Staff to request a new generic account

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

For assistance setting up the VPN client on a workstation.

Request the addition or removal of site access for individual web content editor accounts.