Popular Services

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

If your need doesn't seem to fit any of the other categories, select this.

If you are having issues with the Google 2-Step Verification settings.

Request PAWS access for Staff

For requesting a new telephone line and downloading the appropriate form to submit.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

To request that we service a physically non-functional campus telephone.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For assistance setting up the VPN client on a workstation.

For issues with or questions concerning Gmail.

To request the creation of a new Google Shared Drive

For questions or issues relating to software not listed above.

For issues with hardware other than what's listed on this page

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

Can't find your ID number? We can help.

For any issues with your computer monitor/display

For issues relating to the functioning or uses of the Canvas system

For all requests concerning guest or event access to TCNJ computers or the on campus network for use with personal devices.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

For issues with or questions concerning Google Groups.

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.